If you are not completely satisfied with any product purchased from SPS North America, it can be returned or exchanged within 14 days of customer receipt, if the product is still new, undamaged, and in its original unused condition. No refunds will be issued for kits or propellers unless the propeller’s tamper-proof zip tie remains intact. There will be no refunds for any reason beyond this 14 day period. Merchandise returned without a return authorization may or may not receive a refund. This decision is solely on our behalf. All parts returned without a return authorization number will become the property of SPS North America, Inc. There is a NO RETURN policy for USED PARTS. All return shipping and insurance expenses to the Swamp Runner facility are the responsibility of the buyer.
- Email us (do not call) to obtain a return authorization number prior to shipping.
- Pack the item well to prevent damage.
- Include a copy of your receipt and a note with your name, shipping address, telephone number, return authorization number, and the reason for the return or exchange.
- Ship the item INSURED to:
809 10th Avenue West
Palmetto, FL 34221
Upon proper return of any new, unused, undamaged items, SPS North America will issue a refund or credit to the buyer within 5 business days of receipt.
SPS North America is not responsible for damage caused to products during return shipping, so please remember to insure your return.